Digitalization on HR Management Processes at Universities – a Systematic Literature Review

Anja Westphal

doi:10.21240/zfhe/20-4/05

This contribution focuses on the digitalization of internal higher education processes in order to assess the digitalization status of HR management at German universities, using the methodology of a systematic literature review (SLR). To this end, the current publications on the digitalization of the higher education sector were analyzed. As a result, it was found that the majority of existing research focuses on the digitalization of teaching, future skills, and the necessary technologies for transforming teaching activities. Thus, this paper provides a previously less considered scientific perspective on the process level of universities through digitalization.

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As universities worldwide face unprecedented challenges and changes – from technological upheavals to shifting societal expectations and the role of internationalisation – it is important to critically evaluate the role, structure and purpose of higher education institutions. This issue of ZFHE presents contributions that address the evolving models of higher education institutions and the various ways in which they are changing and/or adapting to a rapidly changing environment. The concept of universities as social institutions has long been the subject of scholarly inquiry, from the classical theories of Humboldt and Newman, which emphasise the role of the university in promoting intellectual growth, to more modern perspectives that view universities as dynamic actors in global knowledge economies (Gumport, Slaughter, etc.). More recent theoretical frameworks have shifted the focus to the university's ability to adapt and transform in response to external pressures, including global competition and internationalisation, digitalisation, and changes in public policy and funding models. This issue of ZFHE examines these issues from a variety of perspectives.

Authors

Anja Westphal
Technische Universität Dortmund
https://orcid.org/0009-0007-9783-7980

How to Cite

Westphal, A. (2025). Digitalization on HR Management Processes at Universities – a Systematic Literature Review. Zeitschrift für Hochschulentwicklung (Journal for Higher Education Development), 20(4), 105–132. https://doi.org/10.21240/zfhe/20-4/05

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