Personnel development for Higher Education Professional Service Staff: a blind spot in higher education development

Although there is an increasing shortage of qualified specialists among higher education professional service staff, German universities are struggling to develop further training programmes that respond to the specific needs of administration, technology and other service areas. In addition, employees are criticising the widespread lack of internal career paths, which have long been established in the private sector. Against this background, this article takes stock of personnel development in science-support areas at universities. Finally, an outlook for the future is given.